Collection and Use of Personal Information
Restaurant Heroes does not collect any personal information (name, address, e-mail address, telephone number, etc.) through this website unless you provide it to us voluntarily. Restaurant Heroes may ask you for personal information to respond to your questions, to process or fulfill your requests, or to complete your registration process for the Restaurant Heroes Service. Restaurant Heroes may keep and use personal information we collect from you through this website to provide you with access to this website and/or the Restaurant Heroes Service. In addition, we may keep and use your personal information:
- to respond to your requests
- to process payments
- to develop records, including records of your personal information
- to contact you with information that might be of interest to you
- for analytical purposes and to research, develop and improve programs, products, services, and content
- to remove your personal identifiers (your name, e-mail address, physical address, etc.). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information
- to protect our rights or property
- to protect someone’s health, safety, or welfare
- to comply with a law or regulation, court order, or other legal process
Restaurant Heroes will not share your personal information with third parties without your permission, except as otherwise necessary to process payments or comply with any applicable law, court order or other judicial process. Restaurant Heroes may hire other companies to provide certain services on its behalf, including third-party service providers for managing credit card processing. Restaurant Heroes may provide such companies with the minimum amount of personal information necessary to deliver the service. Restaurant Heroes will take reasonable steps to ensure that any personal information shared under these circumstances will not be used for any other purposes.
Collection and Use of Non-Personal or Statistical Information
When you connect to this website, Restaurant Heroes may automatically collect technical, non-personal information. Examples include the type of internet browser used, your computer or mobile operating system, and the IP address of the website from which you linked to this website. Restaurant Heroes may share aggregate website statistical information (such as sales, traffic patterns, or related information) with third parties to develop ideas for improving this website and the products or services offered through this website. No such shared statistics will contain any personal information.
When viewing this website, information in the form of a “cookie” or similar file may also be stored on your computer. This information helps Restaurant Heroes to tailor this website to better match your interests and preferences. If you do not wish to receive cookies or want to be notified when they are placed on your computer, many internet browsers allow you to erase existing “cookies,” block cookies, or warn you before a cookie is stored on your computer. Consult your specific browser’s instructions to learn more about these features.
Modification or Deletion of Personal Information
If you need to change or correct any personal information provided to us, or wish to have all personal information we have collected removed from our files, please contact us and we will take reasonable steps to comply with your request.
Security is very important to Restaurant Heroes. Although no system is 100% immune from external attack, Restaurant Heroes has taken commercially reasonable measures to prevent unauthorized access to and improper use of your personal information. Users are solely responsible for protecting their passwords, limiting access to their computers, and signing out of the Services after their sessions.
Children Under the Age of 13
Restaurant Heroes cares about protecting the online privacy of children. We will not intentionally collect any personal information (such as a child’s name or e-mail address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us.
Storage of Information
California Residents' Additional Privacy Rights
Under the California Consumer Privacy Act (the "CCPA"), and subject to exceptions, California residents have certain rights regarding their data, including: The right to know the categories of Personal Information (as later defined) we've collected and the categories of sources from which we got the information (see Collection and Use of Personal Information and below); The right to know the business purposes for sharing Personal Information (see Collection and Use of Personal Information and below); The right to know the categories of third parties with whom we've shared Personal Information (see Collection and Use of Personal Information); The right to access the specific pieces of Personal Information we've collected and the right to delete your information; and The right to opt out of having your personal information sold. The Restaurant Heroes does not sell or rent Personal Information to third parties, as we understand that term to be defined by the CCPA and its implementing regulations. We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information"). In particular, we have collected the following categories of Personal Information from or about consumers within the last twelve (12) months:
A real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, phone number, account name, or other similar identifiers.
We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you with notice and obtaining your explicit consent. As a California resident, you may exercise your right to know or your right to deletion by emailing us or calling us at (833) 743-0420. We may require you to verify your identity prior to accessing or deleting your information. You may also designate an authorized agent to make a request to know or a request to delete. We may deny a request from an authorized agent that does not submit proof of authorization. California residents have the right to not be discriminated against if they choose to exercise their privacy rights. California Law permits California residents to request certain information once per year regarding our disclosure of "personal information" (as that term is defined under applicable California law) to third parties for such third parties' direct marketing purposes. To make such a request, please send written notice, by certified mail or Federal Express (signature required), noting that you are making a "California Privacy Request" to the following address:
The Restaurant Heroes
805 Aerovista Pl, Suite #205
San Luis Obispo, CA 93401